Just so you know this post is going to be part purchases part Jo having a rant. If you don’t like ranting blogs then don’t worry I will give you a warning so you have time to close the page.
I have been to the Benefit counter a few times now and purchased a fair amount. I don’t have a massive Benefit collection but I love all the products I have tried so far.
If I had done a post on this company before now I would have had nothing bad to say about them...until now.
When I last went to my local benefit counter I knew I wanted to get the Creaseless Cream Shadow in ‘Skinny Jeans'. I did get this..... eventually...
I was also looking forward to getting some more boxed powders as I really love these and I would love to collect them. I ended up getting the newest one in the collection called SugarBomb.
WARNING....RANT COMING UP NOW!!!
On arrival at the counter I noticed there was ONE girl there. She was busy giving a customer a makeover. Now, maybe this is just my opinion but I feel that if they are going to offer makeovers to customers then there should be at least 2 MUA's on the counter, one to concentrate on doing the makeup and one to concentrate on serving the customers.
This would allow the lady having her makeup done to enjoy the experience without having to be interrupted and allow the person buying to have a pleasant experience as well.
Mum and I were quite happy browsing to start with so that was fine, but once I had decided to buy something we were told to ‘wait a minute’. Don’t get me wrong I don’t mind waiting I just thought the way she said it was unprofessional.
Anyway...she eventually came over to me; I said I wanted to buy the Sugar Bomb boxed blush.
I then told her I wanted to get some others but I already owned Hoola and Coralista so I wanted to know what she recommended. Her reply SHOCKED me. She pointed to the Sugarbomb and said something like ‘well you have 2 blush colours and 2 bronze colours there plus the 2 you have already. It would be silly to buy more JUST FOR THE SAKE OF IT!!!!!’ Then she proceeded to carry on with the makeover without asking if there was anything else I wanted.
She made me feel very small and childlike so I stupidly turned away from the blushes. I couldn’t wait to leave the counter but I was determined to get the cream eye shadow as I have been wanting it for a long time.
Of course this meant interrupting her again. Mum went up to her again, said ‘excuse me’ she was completely ignored. She had to say it twice.
When she finally found the shadow she handed it to me then carried on with the makeup. Any other shop assistants or MUA’s that I have spoken to ask if there is anything else i want... Not this girl... She didn’t even take our money!! We had to go to the main Debenhams counter to pay. I wouldn’t have minded doing this if none of the above had happened or she said ‘would u mind paying over there’ but as it was that was just another thing to add to the list of annoyances.
Mum did say to me not to go there anymore and to just order from them online but I don’t know. I have met so many nice people there I feel it would be a shame to write the whole counter off just because of that one girl. I may carry on going there, but if that lady is there then I’ll avoid the counter like the plague lol.
Okay rant over!!
I really like the products I got especially the cream eyeshadow. I will definitely be buying more of them in the future..If u want a review let me know.
I hope you enjoyed this post. Comment below if you have had similar experiences at counters / stores or if you have any recommendations from Benefit.
Thanks for reading and Hope you enjoyed